Quality & compliance · an edition of Quality Management System
Healthcare QMS for NABH & JCI
Quality and patient-safety management for hospitals preparing for, and sustaining, NABH and JCI accreditation.
Overview
Why healthcare QMS on Fingress
Accreditation asks hospitals to prove, every day, that care is safe and standards are followed. Fingress Healthcare QMS is the healthcare edition of the Fingress Quality Management System, pre-configured for NABH and JCI: standards mapped to evidence, incident and patient-safety reporting, quality indicators, clinical audits and committee work in one system, with the flexibility to add your own requirements.
Who uses it
- Hospitals, clinic networks and diagnostic centres
- Quality managers and accreditation coordinators
- Medical, nursing and administrative leadership
- Infection control, pharmacy and facility safety teams
Capabilities
What Healthcare QMS for NABH & JCI includes
NABH and JCI standards library
Chapters, standards and objective or measurable elements mapped to your policies, SOPs and evidence.
Incident and patient-safety reporting
Report adverse events, near misses and sentinel events from any device, with classification, investigation and RCA.
Quality indicators
Define and capture clinical and managerial KPIs, with trends, benchmarks and department dashboards.
Clinical and internal audits
Audit checklists on tablets for wards and departments, findings and CAPA tracked to closure.
Policies and SOPs
Controlled hospital policies and procedures with approval, periodic review and staff acknowledgement.
Accreditation readiness
Self-assessments and mock surveys by chapter, with gap lists and readiness dashboards.
Functional
Everything accreditation asks you to show
Healthcare QMS covers the quality, patient-safety and governance processes surveyors look for, in one connected system.
Infection prevention and control
Surveillance records, hand-hygiene and bundle compliance audits, and outbreak follow-up.
Medication safety
Medication error and adverse drug reaction reporting, with pharmacy review and actions.
Credentialing and privileging
Records of qualifications, registrations and privileges for medical and nursing staff, with renewal reminders.
Patient feedback and complaints
Capture feedback and complaints, investigate, respond and link them to improvement actions.
Committees and minutes
Quality, infection control, pharmacy and therapeutics and other committees, with agendas, minutes and actions.
Facility and equipment safety
Safety rounds, fire and emergency drills, equipment maintenance and calibration records.
Training records
Mandatory training, orientation and competency assessment linked to roles and policies.
Management review
Indicator reviews, accreditation status and decisions for hospital leadership.
Integration
Works with your hospital systems
Indicators and incidents draw on the data your hospital already records.
HIS, EMR and LIS
Pull admissions, procedures, lab and other data for indicators from hospital systems through APIs, files and queues.
HR systems
Staff, roles and departments synchronised for credentialing, training and access.
Mobile and tablets
Report incidents and complete audits at the bedside or on the ward.
Documents with ARCIS
Policies, evidence and records stored and governed in ARCIS.
Security & confidentiality
Safe to report, controlled to access
Incident reporting works only when staff trust the system. Access and history are controlled on every record.
Confidential reporting
Restricted visibility for incident reports and investigations, limited to the people who need it.
Approvals
Maker-checker review for policies, investigations and CAPA closure.
Audit trail
Every report, change and approval recorded, ready for surveyors.
Tailor beyond NABH and JCI
Add NABL, ISO 15189, state regulations or your group’s own standards on the same system.
Powered by the Fingress platform
Configure it to fit, extend it when you need to
Every Fingress solution runs on the same digital platform and building blocks, so you are never limited to what ships out of the box.
Industries
Where this solution is used
Related
Related solutions
Quality & compliance
Quality Management System
One system for documents, incidents, CAPA, audits, risks and indicators, tailored to the standards you work to.
Explore solutionOnboarding
Digital Onboarding & KYC
Onboard customers and partners, process activations and handle requests, fully online.
Explore solutionDigital channels
Unified Customer & Partner Portals
One digital front door for every customer segment, partner and agent.
Explore solutionSee Healthcare QMS for NABH & JCI in action
Book a walkthrough tailored to your products, customer segments and systems.